Welcome to the SUR Notice Board
This is where we'll share company news, updates and important announcements. Check in here regularly.
From the SUR teamComing soon
01
Welcome to the crew
A word from Les
Before anything else, hear from our Director, Les Wikiriwhi.
Welcome message from Les
Video coming soon
Video coming soon
🏗️
What we do
We connect skilled New Zealand tradespeople with employers in Australia, helping fix labour shortages across construction, civil and engineering.
🌏
Who we help
Tradies ready for their next big move, and Australian clients who need reliable, skilled people on site. We support candidates from the first call through to relocation.
📍
Where we're based
Our office is at 41 Taharoto Road, Takapuna, Auckland. See Getting here for parking.
02
Welcome to the crew
Meet the team
These are the people you'll be working with. Say hello this week. Everyone's happy to help.
👆 Click on anyone to see their email and phone number.
LW
Les WikiriwhiDirector
Sales Division
Sales Division
Business Operations
3 peopleNL
Nihanga LiyanageHR Manager & Payroll AdvisorReports to Les
TD
Trung DoanSoftware EngineerReports to Les
RR
Rachel RaiExecutive Assistant & Pastoral Care SupportReports to Les
Marketing
2 peopleBL
Brinda LadMarketing & Social Media Content CreatorReports to Les
ED
Emma DingMarketing & Social Media Content CreatorReports to Brinda
Recruitment
3 peopleID
Ian De La CruzRecruiter · Senior PlacerReports to Les
AG
Ayn Faith GaladoRecruiter · Senior PlacerReports to Les
LM
Lionel MatengaRecruiter · Junior Placer 2Reports to Les
03
Stay in the loop
SUR Notice Board
Your go-to place for company news, announcements and celebrations.
📌 What's happening at SUR
Company announcements, team wins, events and important reminders, all in one place.
Placements & shout-outs
Big wins from the Recruitment team and shout-outs for great work across SUR.
RecruitmentComing soon
Birthdays & work anniversaries
We'll celebrate team milestones here every month.
The SUR teamMonthly
Monthly team lunch
A lunch out or shared lunch at the end of the week. We'll confirm the date here one week ahead.
Office lifeMonthly
Timesheets due
Submit your timesheet in Xero Me on Friday, or by Monday at the latest.
PayrollWeekly
Policy & process updates
New or updated policies and SOPs will be announced here, with a link to the SUR Hub.
Business OperationsAs needed
💡Have something to share? Send it to Nihanga and we'll pin it to the board.
04
How we work
Working hours & breaks
In shortWorking hours are 7:00am to 4:00pm, Monday to Friday. You get two paid 10-minute breaks and a 30-minute unpaid lunch.
7:00am
Start of day
10 min
Morning break
Paid30 min
Lunch break
Unpaid10 min
Afternoon break
Paid4:00pm
End of day
☕
Your breaks, your way
Use your two paid 10-minute breaks and 30-minute unpaid lunch however suits you: grab a coffee, go for a walk, or heat up your lunch.
🕖
Running late or finishing early?
Let Nihanga know and record your actual hours on your timesheet. See Leave & absences for how much notice to give.
05
How we work
Getting here & parking
🏢
Our office
41 Taharoto Road
Takapuna, Auckland
🚗
Where to park
Office parking is limited, so park on Rangitira Avenue, Takapuna. It's free and just a short walk down to the office.
Open parking in Google Maps →06
How we work
Xero Me: your pay & leave app
Xero Me is where you'll see your payslips, submit timesheets, check your leave balance and apply for leave, all from your phone.
Do this on Day 1
Get set up
- Check your personal email. We've sent you a Xero Me invite.
- Click the link and accept the invite.
- Create your profile with your email and a password. Keep these handy.
- Download Xero Me from the App Store (iPhone) or Google Play (Android).
- Log in with the profile details you just created.
No invite? Check your junk or spam folder first, then let Nihanga know.
What you can do in Xero Me
🧾
View your payslipsA new one every Wednesday.
🕒
Submit your timesheetsWeekly. See Timesheets.
📊
Check your leave balanceSee how much leave you have available.
🌴
Apply for leaveAnnual and sick leave go through Xero Me.
Step-by-step guides
- Open Xero Me and tap Leave.
- Tap Request leave (or the + button).
- Choose the leave type, e.g. Annual Leave or Sick Leave.
- Select your start and end dates and check the hours.
- Add a short description and tap Submit.
Applying in Xero Me is only one part of the process. Check Leave & absences for notice periods and who to tell.
- Open Xero Me and tap Leave.
- Your available balance shows for each leave type.
- Tap a leave type to see your upcoming and past requests.
- Open Xero Me and tap Payslips.
- Tap any pay period to see the full breakdown.
- New payslips appear every Wednesday.
07
How we work
Timesheets
In shortSubmit your timesheet in Xero Me once the week ends: on Friday, or by Monday of the following week at the latest.
How to submit your timesheet
- Open Xero Me and tap Timesheets.
- Tap New timesheet (or +) and select the week.
- Enter your hours worked each day, Monday to Friday.
- Check your totals. Don't include your 30-minute unpaid lunch.
- Tap Submit. Or tap Save to keep a draft and submit later.
Get it right first time
📅
DeadlineFriday when the week ends, or Monday at the latest.
⏱️
Late start or early finish?Record your actual hours worked.
🌴
On leave?Leave you've applied for in Xero Me shows on your timesheet. Don't enter those hours as work.
💸
Why it mattersLate timesheets can delay your pay.
08
How we work
Getting paid
In shortYou're paid weekly. Pay runs on Wednesday, your payslip arrives on Wednesday, and the money reaches your bank by Thursday.
MonLast day to submit timesheet
Tue
WedPay run + payslip
ThuPay in your bank
FriSubmit timesheet
Questions about your pay or payslip? Talk to Nihanga.
09
How we work
Leave & absences
One simple process for all leave and absences.
1Let Nihanga knowUsing the table below
→
2Nihanga collatesAnd updates Les
→
!Nihanga away?Let Rachel know instead
| Type | How | When |
|---|---|---|
| Sick leave | TextText Nihanga, then apply in Xero Me once you're back | At least 1 hour before your start time |
| Annual leave | Xero MeApply in Xero Me | At least 2 weeks before |
| Birthday leave | EmailEmail accounts@standuprecruitment.co.nz | At least 5 working days before |
| Unpaid leave (planned) | EmailEmail Nihanga | At least 5 working days before |
| Unpaid leave (unplanned) | TextText Nihanga | At least 1 day before, or if that's not possible, at least 1 hour before your start time |
| Late start / early finish (planned) | TextText Nihanga | By the end of the previous working day |
| Late start (unexpected) | TextText Nihanga | As soon as you know, before your start time |
🩺
Medical certificate
Required if you're sick for 3 or more consecutive days.
⏱️
Late or early?
Record your actual hours on your timesheet.
📘
Your entitlements
See your employment agreement or SUR HUB › HR Policy Manual › Leave Policy.
10
Settle in
Office life
Make yourself at home. Here's what's in the kitchen.
☕
Company mugs
Provided. Grab one and make it yours.
Provided. Grab one and make it yours.
🥛
Milk, coffee & hot chocolate
Supplied by the company. Make your own anytime.
Supplied by the company. Make your own anytime.
🧊
Two fridges
Keep your food and lunch in there.
Keep your food and lunch in there.
🍴
Kitchen cutlery
Provided for everyone to use.
Provided for everyone to use.
🔥
Microwave
To heat up your food.
To heat up your food.
🧽
Keep it tidy
Please wash up after yourself so the kitchen stays clean for everyone.
Please wash up after yourself so the kitchen stays clean for everyone.
🎉
Monthly team lunch
Once a month we have a lunch out or a shared lunch at the end of the week. We'll confirm the date one week ahead.
11
Settle in
Your tools & equipment
These are the apps you'll use every day. Your logins will be ready on Day 1.
💬
Team chatSlack
For quick questions, updates and team chat. Use email for clients, candidates and anything formal.
📋
TasksTrello
Where we track tasks and projects. Each card is a task. Move it across the board as you make progress.
📧
Email & calendarOutlook / Microsoft 365
For email, calendar and meetings. Your email signature is already set up, so there's nothing to do.
🔎
RecruitersJobAdder
Our recruitment system for candidates, jobs and placements. Your team lead will walk you through it.
🏠
Knowledge baseSUR Hub
Home to our playbook, HR Policy Manual and SOPs. If you're not sure how something works, check here first.
📶
Wi-Fi
Your laptop is already connected to the company Wi-Fi. To connect your phone, use these details:
Network
SPARK-VEG53KPassword
TameStarfishR38%🖨️
Printer
The printer is already set up on your laptop. When you print, choose:
Printer name
Brother MFC-L2770DW series💻
Your equipment is ready before you start
Everything is arranged before your first day:
💻Laptop
🖱️Mouse
🖥️2 screens
📱Phone & SIMIf required
🎧HeadsetIf required
✏️
Stationery on Day 1
You'll get these on your first day:
📓Notebook
🖊️Pens
🗒️Sticky notes
Need anything else? Talk to Nihanga or message him on Slack and he'll sort it out.
12
Stay safe
Your health & safety induction
On your first day, Nihanga will take you through our health and safety induction.
- 🦺Induction with NihangaOn your first day, Nihanga walks you through how we keep everyone safe at SUR.
- 📝Acknowledgment formAfterwards, Nihanga will send you an induction acknowledgment form.
- ✅Sign and returnComplete the form so we have it on record.
What it covers
Everything in the Emergency & safety section below, including:
🚪 Emergency exits
🟩 Assembly point
🩹 First aid
⚠️ Reporting hazards
📞 Emergency contacts
🛡️ Your responsibilities
13
Stay safe
Emergency & safety
Police · Fire · Ambulance
111
Call immediately if life or property is at risk. From a mobile, 112 also works as a backup.
In case of emergency
- Call 111 immediately if life or property is at risk.
- Alert others and evacuate the building if necessary.
- Go to the designated evacuation assembly point.
- Contact the office Health & Safety representative.
- Don't re-enter the building until emergency services say it's safe.
Fire evacuation scheme
Emergency exits & assembly point
Follow the red arrows to the nearest exit
Assembly point: front car park, facing Taharoto Road
🩹
First aid
The first aid kit is in the main wardrobe.
⚠️
Report it
Report hazards, incidents and near misses straight away in the BrightSafe app, or use the forms in the Admin Room.
Emergency services
| Police / Fire / Ambulance | 111 |
| Emergency from mobile (backup) | 112 |
| Police non-emergency | 105 |
Medical & health support
| Healthline (24/7 medical advice) | 0800 611 116 |
| National Poisons Centre | 0800 764 766 |
| Mental health support (call or text) | 1737 |
| Lifeline Aotearoa | 0800 543 354 |
Internal emergency contacts
| H&S Representative Nihanga Liyanage | 027 335 4981 |
| H&S Representative Les Wikiriwhi | 027 249 9767 |
🛡️
Health & safety responsibilities
What we commit to, and what we ask of you.
Our commitment
- We provide a safe workplace
- We manage risks
- We train and support our people
Your responsibility (all staff)
- Take care of yourself and others
- Follow all safety procedures
- Report hazards, incidents and near misses immediately
- Use equipment and PPE properly
- Complete assigned H&S training
Management responsibility
- Provide a safe work environment
- Maintain safe systems and processes
- Ensure training, supervision and support
- Act on hazards and risks quickly
Reporting
Report immediately via the BrightSafe app or the forms in the Admin Room. Or contact directly:
Nihanga Liyanage (H&S Coordinator): 027 335 4981
Les Wikiriwhi (Director): 027 249 9767
Remember
STOPIf it's unsafe
REPORTIf you see a risk
ASKIf unsure
Safety is everyone's responsibility
Our HR policies (code of conduct, privacy, leave and more) are in SUR HUB › HR Policy Manual. Please read them in your first week.
14
Always here
Key contacts & FAQs
LW
Les WikiriwhiDirector, Sales Division
NL
Nihanga LiyanageHR Manager & Payroll Advisor · H&S Coordinator
RR
Rachel RaiExecutive Assistant & Pastoral Care Support · Leave backup
| Leave, sick days, late starts | Nihanga (Rachel if Nihanga's away) |
| Pay, payslips, timesheets, Xero Me | Nihanga |
| IT equipment, stationery, access | Nihanga (in person or on Slack) |
| Health & safety, first aid | Nihanga · BrightSafe |
| Policies and how-tos | SUR Hub |
Frequently asked questions
I haven't received my Xero Me invite. What do I do?
Check your personal email's junk or spam folder. If it's not there, let Nihanga know and we'll resend it.
I forgot to submit my timesheet on Friday.
Submit it by Monday of the following week. Late timesheets can delay your pay, so try not to miss Monday.
When do I get paid?
Every week. Pay runs on Wednesday, your payslip arrives on Wednesday, and the money reaches your bank by Thursday.
Can I apply for birthday leave in Xero Me?
No. Birthday leave isn't applied through Xero Me. Email accounts@standuprecruitment.co.nz at least 5 working days before.
I'm sick. Who do I tell?
Text Nihanga at least 1 hour before your start time (or Rachel if Nihanga's away), then apply for sick leave in Xero Me once you're back. If you're off for 3 or more consecutive days, a medical certificate is required.
How do I connect my phone to the Wi-Fi?
Network: SPARK-VEG53K. Password: TameStarfishR38%. Your laptop is already connected.
How do I print?
The printer is already set up on your laptop. Choose "Brother MFC-L2770DW series" when you print.
Where do I park?
Office parking is limited. Park for free on Rangitira Avenue, Takapuna, a short walk to the office.
Where can I find our policies?
SUR HUB › HR Policy Manual. Your leave entitlements are in your employment agreement and the Leave Policy.